welcome to
Petale PH
Forms
Masterlists except Jan-March are sent via e-mail.
Terms and Conditions
General Terms
Placing an order means you have understood and accepted Petalé PH's terms and conditions. Fill out the order form if and only if 526% sure.
Petalé PH reserves the right to refuse or accept any orders for any reasons at any time.
Petalé has the right to amend the terms and condition at any time. Petalé shall inform the buyers about any amendments done via email and a Twitter post.
Petalé PH intends all goods and services for personal and non-commercial use only.
Processing of the buyer's personal information will follow the RA 10173 (Data Privacy Act of 2012) as part of Petalé's privacy policy.
DOP = Deadline of Payments
DOO = Deadline of Orders
ETA = Estimated Time of Arrival
OOS = Out of Stock
STBO = Soon to be Onhand
Goods and Services
Petalé shall give an estimation of the items' arrival to PH (ETA). The ETA given can change due to overseas couriers and PH customs.
Petalé will not be held liable for any defects, missing inclusions, and wrong variations caused by the production of the entertainment company/management.
Petalé is not liable for any loss, damages, or delays from shipment caused by overseas shipping.
Payments and Local Shipments
Buyers must pay on time through the modes of payment available.
Buyers are expected to pay the exact total amount due stated on the invoice. Any excess payment will not be refunded and can only be transferred to another other.
Buyers shall pay on or before the payment deadline stated. Late payments will come with a penalty fee of Php50.00 per day from the said DOP added on top of the total amount due.
Cancellation of orders are strictly not allowed. There will be a penalty fee of 200Php per item.
Petalé will no longer be liable for your items once turned over to the courier. Expect late deliveries primarily due to unexpected circumstances.
If package returned to seller's address, the buyer shall shoulder the shipping fee for another courier.
Petalé will be charged of the shipping costs of the items' return/exchange if and only if proven to be at fault. Otherwise, buyers are responsible for the Receiver's Shipping Details they will provide.
Refund, Return, and Exchange
Stricly no refund, return or exchange.
NO UNBOXING VIDEO = NO REPLACEMENT/REFUND. The video must start with the item still inside the parcel and the packaging is untampered.
Petalé has the rights to deny requests for returns, exchange or refunds for any reason at any time.
Petalé shall issue refunds if the product(s) becomes out of stock.
Buyers, Bogus Buyers and Joy Reservers
Buyers reserves the right to demand for proof of transactions, receipts and updates regarding their orders.
Petalé PH has the rights to post the bogus buyers and joy reservers' information and label them as bogus buyer/joy reserver.
FAQS
What are your mode of payments?
GCash/BDO/BPI/Palawan (to GCash only)
What are your couriers
Abest/JRS/Grab/Lalamove/Mr. Speedy
When can I pay for the international shipping fee?
We will update the buyers who need to pay this fee once the items are already in transit to PH.
When can I pay the local shipping fee?
All lsf will be collected once the items are already here in PH.
Can I cancel my order/s?
Yes. You can cancel your orders but you should find someone who may take your slots and you should also pay for the cancellation fee.
I have orders from other batch, can I opt for combined shipment?
Yes, you can. We will let you fill out a shipping form once all of your orders are ready to ship.
Can you do meet-ups?
We still don't know yet, we will update you soon!
If you have questions that are not mentioned on this page, do ask on our:
How to Order?
1. Check the availability of the items you want in our masterlists or just DM us.
2. If we replied “yours!” or something like that, kindly fill up our order form attached below. If you fail to fill up the order form within 36 hours, your slot will be forfeited.
3. Order confirmations and invoices will be sent through email in 24-72 hours after submitting the order form. If you still haven’t receive any OC beyond the said time, kindly send us a DM.
4. Pay for the total amount of your order/s on or before the said DOP of every item. Fixed cut-off time is 9:00PM, so if you paid 9:01PM onwards, it will be counted for the next day.
5. Payment Form shall be submitted right after you sent the payment or it will not be recorded. Payment confirmation email will be sent within 12-24hrs after submitting the form. Status of your orders can be seen in our masterlists.
5. Please wait for our update regarding the arrival of your items. For onhand items, you can claim your items already by filling up any of our claiming forms.
7. Check our LSF rates. Send the payment for LSF.
6. Fill up the claiming form attached in the email, or you can just go to the other section of the carrd.
8. Don't forget to leave a feedback. Until next time!
Status of Orders
Dome Tour & Photospace Goods— all goods are already here, please fill up the claiming form.
JDT Trading Cards – all goods are already here, please fill up the claiming form.
4th Gen Kit (May) — all goods are here, please fill up the claiming form.
Gen Kits Tingi — all goods are here, please fill up the claiming form.
Henggarae Tingi — all goods are already here, please fill up the shipping form.
Kr Pasabuy B1 — all goods are here, please fill up the claiming form.
JP Pasabuy B1 — all goods have arrived to our PH address, please fill up the claiming form.
An Ode — all goods have arrived to our PH address, please fill up the claiming form.
Off the Record — all goods have arrived to our PH address, please fill up the claiming form.
JP Pasabuy B2 – all goods are here, please fill up the claiming form.
CL2020 Goods — all goods are here, please fill up the claiming form.
The Saem JP Tingi — all goods are here, please fill up the claiming form.
JP Pasabuy B3 – waiting for customs to release the box
2021 SG — in-transit to PH
24H Watch Tingi — secured
5th Gen Kit — secured
IN-COMPLETE MD — secured
Semicolon Albums — please check your emails
Shipping Fee Rates
pickup schedule: every Fridays
ABest
| Location | Small Pouch (Photocards only) | Medium Pouch (2-3 albums) | Large Pouch |
|---|---|---|---|
| MM/Luzon | 120 | 190 | 240 |
| Vis/Min | 130 | 200 | 250 |
JRS Express
Fees for own packaging 1 kilogram and above may vary.
+50Php for Insurance Fee is required.
| Location | Letter (Photocards only) | ONE Pounder (up to 3 albums) | |
|---|---|---|---|
| MM | 150 | 180 | |
| Luzon | 140 | 160 | |
| Visayas | 165 | 200 | |
| Mindanao | 175 | 210 |
Send us a DM for GOGO Xpress as courier.
Petalé PH
formerly Summer Neo City PH
Welcome to Petalé PH, where you're in a field of afforda-ffodil merchandise of your idols!
We are South Luzon and MM based, and handled by three admins who are:
Gumamela (Main Admin)
🌺 main address, packs items
🌺 contacts suppliers
🌺 monitors shop status
🌺 online classes
Tulip
🌷 secondary address
🌷 financial manager
🌷 editor
🌷 online classes
Sakura
🌸 finds suppliers
🌸 updates masterlists
🌸 monitors inboxes
🌸 online classes
Contact us on
[email protected]
#09089077394 / 09218086353 / 09468895056
Shopee Checkout
Kindly fill out this form then we'll send you the checkout link via dm!